SHIPPING POLICY

Last Updated: June, 2026

Shipping Policy

At Alph4 Labs, we are committed to providing a reliable and efficient shipping experience for our customers worldwide.

Order Processing

All orders are reviewed, prepared, and dispatched within 24 business hours of payment confirmation, excluding weekends, public holidays, or circumstances beyond our reasonable control.

Once your order has been processed and shipped, you will receive a confirmation email containing your shipment tracking information.

Shipping Methods

We partner with trusted international logistics providers, including DHL Express, to ensure secure and timely delivery of all shipments.

Delivery times vary depending on the destination country, customs procedures, local regulations, and the shipping service selected at checkout.

Estimated Delivery Times

Typical delivery estimates are:

Europe: 1–5 business days
North America: 2–7 business days
Asia-Pacific: 3–8 business days
Rest of the World: 4–10 business days

These estimates are provided for informational purposes only and are subject to carrier operations and customs clearance procedures.

Customs, Duties, and Taxes

International shipments may be subject to customs inspections, import duties, taxes, or other fees imposed by the destination country.

Unless otherwise stated, such charges are the sole responsibility of the recipient. Alph4 Labs is not responsible for delays caused by customs authorities or local import regulations.

Tracking Information

All shipments include tracking whenever available through the selected carrier. Customers are responsible for monitoring tracking updates and ensuring that delivery information is accurate and up to date.

Delivery Delays

While we strive to meet estimated delivery timelines, Alph4 Labs cannot guarantee specific delivery dates. Delays may occur due to:

Customs clearance procedures
Weather conditions
Carrier operational disruptions
Local transportation issues
Public holidays
Force majeure events

Incorrect Shipping Information

Customers are responsible for providing accurate shipping and contact information at the time of purchase.

Alph4 Labs is not responsible for delays, additional shipping costs, or lost shipments resulting from incorrect or incomplete address information provided by the customer.

Lost or Damaged Shipments

If your shipment arrives damaged or appears to be lost in transit, please contact our support team within 7 days of the expected delivery date. We will work directly with the carrier to investigate the issue and determine an appropriate resolution.

Research Use Compliance

Customers are responsible for ensuring that products ordered from Alph4 Labs comply with all applicable laws, regulations, import requirements, and restrictions in their jurisdiction prior to purchase.

For shipping-related inquiries, please contact:

Alph4 Labs
Email: shipping@alph4labs.com
Website: alph4labs.com